Online Return FAQ

ONLINE RETURN FAQ’S

Questions

How long does it take to process my return?

How long after purchase can I return an item?

How should I package the items I am returning?

How will I be refunded?

Who do I contact about my return?

Answers

How long does it take to process my return?

Returns are processed the same day received back in our warehouse.

How long after purchase can I return an item?

Items are accepted for returns up to 1 year after the purchase date.

How should I package the items I am returning?

Package your return items in a shipping appropriate box that will ensure the items arrive safely.

How will I be refunded?

Your refund will be returned to you using the same payment method originally used when ordering the items.

Who do I contact about my return?

You can contact customer service at contactus@simpleretail.com about any questions or concerns with your return.